FAQs

Tickets can be purchased from our ticket page.

If you have any ticket issues, including changing or upgrading your ticket type, wrong email address or change of postal address, please email See Tickets Customer Services directly here.

Tickets are non-refundable, however, we have partnered up with Tixel as our official re-sale partner. Tixel provide a safe and easy place for you to sell your ticket to another fan so if you can no longer attend the event, please go to tixel.com/sell and follow the prompts.

If you didn’t purchase your tickets via our website from See Tickets, please contact your ticket provider directly.

The name on the ticket does not have to match the person using it, however, re-sale of tickets outside of our official re-sale partner, Tixel, is strictly forbidden and could result in your tickets being cancelled. For more information on re-sale click here.

Need help reselling your ticket? Contact Tixel support here.

Physical tickets will be sent to the postal address used to make the booking, 2 weeks before the event date.

If you have not received your tickets 5 days before the event or if any personal details have changed since your buying, please contact your point of purchase.

Our official online ticket outlets are:

SeeTickets, Ticketmaster, Ticketline, AXS, The Ticket Factory, Eventim, Gigantic and Ticketek.

Please do not buy from an unofficial ticket agent. Tickets bought from unofficial agents are not valid and admission may not be granted to the concert. If you are in doubt as to whether a ticket agent is official, please contact us in advance of the ticket purchase and we will be happy to assist.

The Box Office is positioned at the Main Entrance and will be open for ticket sales (subject to availability), collections and to deal with ticketing issues on concert days from 1pm to 9pm.

Under 16s (15 years and under) must be accompanied by an adult. We are not able to issue refunds to under 14s who are not accompanied by an adult. Nocturne operates a ‘babe in arms’ policy so, if you’re able to have your baby (of up to 3 years of age) on your lap for the duration of the concert, you do not have to buy them a ticket.